FAQs - Frequently Asked Questions – KitChefTools
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    FAQs - Frequently Asked Questions

    We accept payment from VISA,Mastercard, American Express & Paypal.

    Will it rust?

    No, this product is made of stainless steel and is easy to clean.

    Is it easy to use?

    Yes, this Multifunctional Vegetable Slicer Cutter is equipped with 3 types of blades and is easy to switch. It also comes with a hand guard kit, which is very convenient to use and can protect your little hands from harm. . Very good product. worth having.

    Can you slice sweet potatoes?

    Yes, it can be done.Master certain skills to quickly slice.

    Is it safe?

    Yes, its safe and easy to use, thanks for your question.

    Are the blades easy to replace?

    This product is a three-in-one shredder, the blade can be easily replaced, and the stainless steel sharp blade is used for easy cutting.

    What is the shipping time for your products?


    We take 1-2 days to process your order and then 7-18 weeks to deliver.

    Do you ship worldwide?

    Yes, absolutely. We ship worldwide.

    Where do we ship your product from?

    Our office is located in Delware, USA. Our international warehouse is located in China.

    Do you provide tracking information on the product?

    Yes, please wait 3-5 days after your order and ask us via email at sales@mabentreprises.com

    I am missing some items from my order, what happens?

    Our products are shipped separately according to your order. If your order contains items from two different warehouses, there will be two deliveries. The rest of the order will most likely arrive shortly.

    I received a damaged item. What can I do about it?

    We are sorry to hear that. Simply send us a picture of the damaged item in question to the email address: sales@mabentreprises.com and we will send you a similar replacement item as soon as possible.

    Where are you located?

    Our offices are located in Delaware, USA.


    I still haven't received my order. What is taking so long?


    We apologize for the delay. Sometimes international shipping can take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help tracking your package or would like to inquire about it, please contact us by email at sales@mabentreprises.com

    Do you have a refund policy?

    We do our best to resolve any issues our customers may have with their online items. If you would still like to receive a refund on your order, we can of course complete the payment, as long as the recourse is made within 15 days of the order date ,we will need a video showing the product clearly not working.

    For more information, please read more about our refund policy link to the refund policy

     

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